What is Degaa Analytics?

Degaa combines online surveys (voice of customer) with traditional quantative analytics such as conversions, location, sources and technology, giving a true representation of how customers view your company or service.

Visitors are asked if they would like to take part in a quick survey when they have finished, this data is combined with our powerful analytics engine to group customer opinions by any dimension in the system.

Voice of customer data combined with analytics and conversions gives you clear, concise answers to your marketing quesions allowing you to quickly implement changes and increase revenue.

Why is that important?

Brining this data together allows you to answer previously unknown questions such as:

  • "What are my visitors trying to achieve?"
  • "Where they able to complete their task?"
  • "If they were not, why not?"
  • "What is the overall sentiment of visitors from countries, browsers, languages or sources?"

Combine this with our powerful segmentation engine and you can filter these questions down to any source / technology / location or behaviour combination you like asking for example:

  • "What are visitors in the USA using Firefox and coming form Google trying to achieve?"
  • "What is the difference in tasks and completion rate between new visitors and returning visitors?"

Ask your own custom Questions

As well as our standard three questions you can also add as many custom questions as you like gaining domain specific knowledge such as:

  • "Which other vendors have you tried previously?"
  • "What do you consider the most important aspect of this service?"

These additional questions can be configured as a conditional response to any previous question so that you do not ask irrelevant questions.

Real-time Updates and Dashboards?

We also recognize the value of those individual visitors and offer you real-time, click-stream data tracking and analysis so you can make the most of each and every visitor session before, during and after each visit.

Degaa Analytics offers website owners and managers up to the minute data on how site visitors are using their sites while they using it. With automatic, click free updates, all Degaa Analytic's tracking reports update with each new visitor and action taken on your site offering a per visitor, per action view of your site activity, the most detailed analysis you can get.

With over 50 easy to use, graphically based reports, you can easily track and manipulate site activity and statistics in a way that suits your companys unique needs.

Please take a few minutes to browse through the key feature list on the left or use the 'Next' buttons at the top and bottom of the page to view all the pages. If you have any questions or concerns please don't hesitate to contact us using our contact page or by sending us an email at support@degaa.net.